At jl123, your personal data is handled with the same care we put into every part of the platform. This policy explains exactly what we collect, why we collect it, and how we keep it safe.
Six core principles that govern how jl123 handles every piece of personal data entrusted to us by Filipino players.
All personal data stored by jl123 is protected using 256-bit SSL encryption in transit and AES-256 encryption at rest. Our servers are hosted in secure, access-controlled data centres with 24/7 monitoring. We conduct regular penetration testing and security audits to ensure your data stays protected against evolving threats.
jl123 players have the right to access, correct, export, and request deletion of their personal data at any time. We do not sell your personal information to third parties — ever. Your data is used solely to operate your jl123 account, process transactions, and improve your experience on the platform.
We believe you deserve to know exactly what data jl123 collects and why. This Privacy Policy is written in plain, readable English — not buried in legal jargon. We will always notify you of any material changes to how your data is used, giving you the opportunity to review and respond before changes take effect.
jl123 only collects the personal data that is strictly necessary to provide our services, comply with Philippine regulatory requirements, and keep your account secure. We do not collect data speculatively or for purposes beyond those described in this policy. If we no longer need your data, we delete or anonymise it promptly.
jl123 operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We are registered with the National Privacy Commission (NPC) and maintain a designated Data Protection Officer (DPO) responsible for overseeing all data privacy matters.
In certain circumstances, jl123 is legally required to share player data with regulatory bodies such as PAGCOR and the Anti-Money Laundering Council (AMLC). Such disclosures are made strictly in accordance with applicable law and only to the extent required. We will notify you of any such disclosure where legally permitted to do so.
1.1 jl123 is committed to protecting the privacy and personal data of all players who use our platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.
1.2 This Policy applies to all personal data collected through the jl123 website at https://jl123.org, our mobile applications, customer support channels, and any other jl123 services. It applies to all registered players, prospective players, and visitors to the jl123 platform.
1.3 jl123 acts as the Data Controller for all personal data collected through the platform. Our designated Data Protection Officer (DPO) oversees all data privacy compliance matters and can be contacted using the details provided in Section 14 of this Policy.
1.4 This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
2.1 jl123 collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, selfie/photo | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, home address (city, province) | Account communication, support, regulatory notices |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, AML compliance |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, features used, click patterns, session duration | Platform improvement, personalisation |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Support quality, dispute resolution, training |
2.2 Sensitive Personal Information. Where jl123 is required to collect sensitive personal information (as defined under the Philippine Data Privacy Act), such as government ID numbers or financial account details, we do so only to the extent required by law or regulation and with appropriate safeguards in place.
2.3 Voluntary Provision. Some data — such as your city of residence (e.g., Manila, Cebu, Davao, Quezon City, Makati) or preferred language — is provided voluntarily and used solely to personalise your jl123 experience. You may update or remove this information at any time via your account settings.
3.1 jl123 collects personal data through the following means:
3.2 jl123 does not purchase personal data from data brokers or any other third-party commercial data sources.
4.1 jl123 uses your personal data for the following purposes:
4.2 jl123 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
5.1 jl123 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
6.1 jl123 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the following limited circumstances:
6.2 All third-party service providers who process personal data on behalf of jl123 are bound by data processing agreements that require them to maintain appropriate security standards and process data only as instructed by jl123.
6.3 International Transfers. Where personal data is transferred outside the Philippines (for example, to cloud infrastructure providers), jl123 ensures that appropriate safeguards are in place in accordance with the requirements of the Philippine Data Privacy Act and NPC regulations.
7.1 jl123 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The following types of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Required for the platform to function — login sessions, security tokens, load balancing | No — required for operation |
| Functional | Remembering your language preference, game settings, and display preferences | Yes — via cookie settings |
| Analytics | Understanding how players use the platform to improve features and fix issues | Yes — via cookie settings |
| Security | Fraud detection, bot prevention, and suspicious activity monitoring | No — required for security |
7.2 You can manage your cookie preferences at any time via the cookie settings panel accessible from the footer of the jl123 platform. Please note that disabling non-essential cookies may affect the functionality of certain platform features.
7.3 jl123 does not use third-party advertising cookies or allow external advertisers to place tracking cookies on the jl123 platform.
8.1 jl123 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
8.2 Where personal data is no longer required and no legal retention obligation applies, jl123 will securely delete or anonymise the data in a manner that prevents reconstruction or identification.
9.1 jl123 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 Data Breach Response. In the event of a personal data breach that poses a risk to your rights and freedoms, jl123 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Philippine Data Privacy Act.
10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl123:
Request a copy of the personal data jl123 holds about you, including information on how it is being used.
Request correction of any inaccurate or incomplete personal data held by jl123.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service.
Be informed of any personal data breach that is likely to adversely affect your rights and freedoms.
10.2 To exercise any of your data rights, contact the jl123 Data Protection Officer using the details in Section 14. jl123 will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, with notice provided to you.
10.3 If you are not satisfied with jl123's response to a data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
11.1 The jl123 platform is strictly for persons aged 21 years and above. jl123 does not knowingly collect personal data from persons under the age of 21. If you are under 21, you must not use the jl123 platform or provide any personal data to jl123.
11.2 If jl123 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a person under 21 has registered on jl123, please contact our support team immediately via live chat.
11.3 jl123 employs age verification technology at the point of registration to prevent underage access. All accounts are subject to ongoing age verification checks as part of our KYC compliance programme.
12.1 The jl123 platform may contain links to third-party websites or services (for example, payment provider portals). This Privacy Policy applies only to the jl123 platform and does not cover the privacy practices of any third-party websites or services.
12.2 jl123 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of jl123.
13.1 jl123 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The date of the most recent update is displayed at the top of this page.
13.2 Where changes to this Policy are material — meaning they significantly affect how we collect, use, or share your personal data — jl123 will provide at least fourteen (14) days' advance notice via a prominent notice on the jl123 platform and, where possible, via email to your registered address.
13.3 Your continued use of the jl123 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you must stop using the platform and may request account closure by contacting our support team.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jl123, please contact our Data Protection Officer:
jl123 Data Protection Officer
Email: [email protected]
General Support Email: [email protected]
Live Chat: Available 24/7 via the jl123 platform
Response Time: Within 30 days for data rights requests; within 24 hours for general privacy enquiries
14.2 If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about the NPC and how to file a complaint is available on the NPC's official website.
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